Frequently Asked Questions

Everything you need to know about shopping with The Olive Tree.

What is your shipping policy for international orders?

We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on the destination and customs processing times.

How can I return or exchange an item?

You can return or exchange any unworn, unwashed items with original tags attached within 30 days of purchase. Simply visit our returns portal to start the process.

What materials do you use for your clothing?

At The Olive Tree, we prioritize sustainability. Most of our collections are crafted from organic cotton, recycled polyester, and ethically sourced linen.

How do I find my perfect fit?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

How do I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.